At DopeSkull, we want to make your shopping experience as smooth as possible. Below are some of the most common questions we receive, along with detailed answers. If you don’t find what you’re looking for, feel free to contact us at dopeskull17@gmail.com or via WhatsApp at +91 77188 42603.
1. How do I place an order?
To place an order, simply browse our collection, select the T-shirts you like, choose your size and color, and click “Add to Cart.” Once you’ve added all your items, proceed to checkout, where you can enter your shipping details and payment information.
2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI, and net banking. We also offer Cash on Delivery (COD) for select locations.
3. Can I track my order?
Yes, once your order is shipped, we’ll send you a tracking number via email. You can use this number on our Order Tracking page to monitor the delivery status of your package.
4. How long will it take to receive my order?
Delivery times depend on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. Please allow 1-2 business days for order processing.
5. What is your return policy?
We offer a 14-day return policy on most items. If you’re not satisfied with your purchase, you can return it within 6 days of delivery. The items must be unused, in their original packaging, and with all tags attached. Visit our Returns & Exchanges page for more details.
6. How do I return an item?
To initiate a return, contact our customer service team at dopeskull17@gmail.com with your order number and the reason for the return. We’ll provide you with return instructions and a return shipping label if applicable.
7. Are custom orders available?
No, Currently not available any custom order.
8. Do you offer discounts or promotions?
We occasionally run promotions and discounts. To stay updated on our latest offers, sign up for our newsletter or follow us on social media. Visit our Promotion and Discount Page page for more details.
9. What sizes are available for your T-shirts?
Our T-shirts are available in a range of sizes, from XS to XXL. You can refer to our Size Guide for detailed measurements to help you choose the right size.
10. Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us immediately at dopeskull17@gmail.com or via WhatsApp at +91 77188 42603. Once your order has been processed or shipped, changes or cancellations may not be possible.
11. Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased directly from our website. They make the perfect gift for friends and family.
12. How can I contact customer service?
You can reach our customer service team via email at dopeskull17@gmail.com or by WhatsApp at +91 77188 42603. We’re available Monday to Friday, 9:00 AM to 6:00 PM.
13. Are your T-shirts eco-friendly?
We are committed to sustainability and use high-quality materials that are environmentally friendly.
14. How do I care for my DopeSkull T-shirts?
We recommend washing your T-shirts inside out in cold water and hanging them to dry to maintain their quality. Avoid using bleach or harsh detergents. For more detailed care instructions, see our Care Guide.
15. Do you ship internationally?
Currently, we only ship within India. We’re working on expanding our shipping options in the future. Stay tuned!